shipping policy

Countries We Ship To

  • United States of America
    • Enjoy our products shipped directly to your door.
  • Canada
    • We proudly ship to our friends in Canada.
  • European Countries
    • Available to many countries across Europe.

Order Processing

We strive to process your orders efficiently.

  • Please confirm the correct model and color before placing your order, as modifications cannot be made afterward.
  • Orders typically require 2-3 business days for preparation.
  • Expect delivery within 5-10 business days after processing.

Delivery Method 

We utilize local postal services and couriers to deliver your orders.

  • Most deliveries will be carried out using standard mailing methods.

Shipping Costs 

  • Shipping costs are determined based on your location and the weight of your package.

Taxes & Duties

  • International orders may be subject to import taxes and duties, determined by the local customs office.

Inquiries & Support 

For any inquiries regarding shipping, please contact our customer service team. We are here to help!

contact us:service@pococlay.com