User Agreement
Welcome to our online store (the “Store”). By using our services, you agree to this User Agreement. If you do not agree, please do not use our services.
1. Definitions
- User: Any person or entity accessing the Store.
- Products: All products sold in the Store.
2. User Eligibility
You must be at least 18 years old and legally able to enter into binding agreements.
3. Account Registration
Users must register by providing accurate information. You are responsible for your account security and any activities under your account.
4. Product Information
We strive for accuracy in product details and images, but due to the handmade nature of the products, actual items may differ slightly from the images and descriptions. We reserve the right to change product information.
5. Orders And Payment
Users can place orders through the Store, which require confirmation. All payments must be made via our secure payment platform.
6. Shipping And Delivery
We aim to process and ship orders promptly but are not responsible for third-party delays. Check your package upon receipt and report any issues immediately.
7. Return And Exchange Policy
Users may request returns or exchanges within 14 days of receiving the product due to quality issues or shipping damage, providing relevant evidence.
8. Intellectual Property
All content is the property of the Store. Users may not copy or distribute it without permission.
9. Privacy Policy
We comply with our Privacy Policy, which is available on our website.
10. Governing Law
This Agreement is governed by the laws of your country or region.
11. Contact Information
For inquiries, please contact us : service@pococlay.com